Tableau Dashboards

Dashboards will updated daily to inform device distribution. If you do not have access, please contact juan.du@ousd.org.

• Tech Access Dashboard 2022-2023

Tech Support Resources

OUSD Hotline: 510-879-1211

• • OUSD loaner Chromebooks

  • OUSD loaner hotspots

  • Site-based distribution of devices

  • Instructional technology (Clever, ed tech apps, assessment)

  • Scanners

  • Teacher computers and hotspots

Tech Exchange: 510-866-2260

• • Refurbished computers have a one-year warranty (through June 30, 2023) to cover defects

  • Tech Hub Hours of Operation: Wednesday - Saturday , 10:00 AM - 4:00 PM (No appointment necessary)

  • Address: 2530 International Blvd., Oakland, CA 94601

T-Mobile Business Tech Support (BTS)

• BTS Form for hotspot support

• Notes from T-Mobile will be provided in the shared spreadsheet

Surface Laptops

The Microsoft Surface Laptop is provided to teachers by the district. To receive a laptop, email the helpdesk and request a Surface Laptop. A helpdesk team member will reach out to you for further information and will schedule an appointment for you to pick up your laptop. You must have an OUSD email address.

Visit our Teacher Central Surface Laptop webpage to familiarize yourself with your new device, your responsibilities to protect student data, and responsible use of the internet. The Surface Laptop runs the Windows operating system.