School Data Tech Leads (SDTLs)
SDTL Role & Responsibilities
School Data Tech Lead Responsibilities - Stipend information included
SDTL Ongoing Support
Office hours will be offered starting starting August 18th. Weekly Office Hours for SDTLs and Admin Assistants
Thursdays @ 4pm (Zoom Link)
Admin Assistant Ongoing Support
Please schedule a 1:1 session using the following link:
Dashboards will updated daily to inform device distribution. If you do not have access, please contact email@example.com.
Tech Access Dashboard 2022-2023
Tech Support Resources
OUSD Hotline: 510-879-1211
OUSD loaner Chromebooks
OUSD loaner hotspots
Site-based distribution of devices
Instructional technology (Clever, ed tech apps, assessment)
Teacher computers and hotspots
Tech Exchange: 510-866-2260
Refurbished computers have a one-year warranty (through June 30, 2023) to cover defects
Tech Hub Hours of Operation: Wednesday - Saturday , 10:00 AM - 4:00 PM (No appointment necessary)
Address: 2530 International Blvd., Oakland, CA 94601
T-Mobile Business Tech Support (BTS)
BTS Form for hotspot support
Notes from T-Mobile will be provided in the shared spreadsheet
For Families: How to Complete Online Data Confirmation/Back-to-School Forms
For Staff: Guide for Parents to Update Authorizations in Parent Portal
Handouts (with Devices)
ParentSquare Training Slide Deck
#OU Chromebooks are not district managed and applications like Zoom need to be updated manually.
Troubleshooting Support for SDTLs
The Microsoft Surface Laptop is provided to teachers by the district. To receive a laptop, email the helpdesk and request a Surface Laptop. A helpdesk team member will reach out to you for further information and will schedule an appointment for you to pick up your laptop. You must have an OUSD email address.
Visit our Teacher Central Surface Laptop webpage to familiarize yourself with your new device, your responsibilities to protect student data, and responsible use of the internet. The Surface Laptop runs the Windows operating system.