Get Help

If you need help with anything tech-related (Chromebooks, Google Accounts, Printers, Networks, Illuminate, Clever), you can email helpdesk@ousd.org.

Tech Support Hotlines

OUSD Hotline: 510-879-1211

• • OUSD loaner Chromebooks

  • Site-based distribution of devices

  • Instructional technology (Clever, ed tech apps, assessment)

  • Scanners

  • Aeries (U1, scanning devices)

  • Teacher Chromebooks and hotspots

Tech Exchange: 510-866-2260

• • #OaklandUndivided hardware issues (Chromebooks and hotspots)

  • Hotspot connectivity issues (1Million Project hotspots/smartphones and T-Mobile hotspots)

  • Setting up home broadband (Comcast Internet Essentials)

  • Support families with completing the Tech Check survey