Instructional Technology
Get Help
If you need help with anything tech-related (Chromebooks, Google Accounts, Printers, Networks, Illuminate, Clever), you can email helpdesk@ousd.org or use the OUSD Help Desk system.
Tech Support Hotlines
OUSD Hotline: 510-879-1211
OUSD loaner Chromebooks
Site-based distribution of devices
Instructional technology (Clever, ed tech apps, assessment)
Scanners
Aeries (U1, scanning devices)
Teacher Chromebooks and hotspots
Tech Exchange: 510-866-2260
#OaklandUndivided hardware issues (Chromebooks and hotspots)
Hotspot connectivity issues (1Million Project hotspots/smartphones and T-Mobile hotspots)
Setting up home broadband (Comcast Internet Essentials)
Support families with completing the Tech Check survey
Information for Staff
Internet Access Options for Teachers
Chromebook Loaner Agreement (no signature required)
Using Aeries to Collect Tech Status Data for Students
Teacher Chromebooks: Please have teachers refer to the Technology Department website to request a Teacher Chromebook (OEA).
Access Clever, your hub for classroom technology.
Get help and training to make Clever work for you in the classroom.
Clever Badges for Chromebook Login
Setup instructions